by Joseph Ratliff
The study referenced in this post seems biased, perhaps another attempt to discredit social media as a viable business channel. This study failed on a number of key points, including the points mentioned in this post.
Last week, Mashable’s Lauren Indvik published an articled based on a study by Forrester Research which states that only 1% of online purchases are driven by social media. (You can purchase the full report for $499 here.) The piece’s title, naturally, was “Social media Influences Less than 1% of Online Purchases. [STUDY]“
If you find that statistic surprising, don’t worry. Your gut feeling isn’t leading you astray. We’ll come back to that. First though, let’s dive a little deeper into some of the claims made in the piece:
“Ecommerce businesses should concentrate more of their efforts on traditional online marketing tactics like search and e-mail than social media. That’s the conclusion of a Forrester study released Tuesday, which examined 77,000 online transactions made between April 1 and April 14. The study found that less than 1% of them could be traced back to social networks like
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